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About Refugees: General Information

Services

CISSSs and CIUSSSs in 14 cities across Quebec offer health assessment programs for resettled refugees who have been sponsored by the federal government or privately (by churches, mosques, groups of citizens, community organizations, etc.). PRAIDA is designated for the Island of Montréal. Two specific services are provided under the refugee health assessment program: health assessments by a nurse and well-being assessments by a social worker.

Both these services are offered on a voluntary basis and are limited to assessment and referral to any other services needed. PRAIDA does not take these clients on permanently. For the health assessment, a nurse assesses physical health needs, makes referrals to appropriate health services as necessary, and signs refugees up for the Quebec Family Doctor Finder waiting list. For the well-being assessment, a social worker assesses psychosocial needs, provides information on local resources and refers people to appropriate services, as needed (CLSC, RIVO, community organizations, etc.).

Refugee Health Assessment Client Profile

There are two categories of refugees:

  • Government-sponsored (with access to welfare). They are supported by the CSAI, an agency that helps refugees get settled in their first year in Montreal.
  • Community-sponsored. They are not eligible for welfare in their first year and are dependent on financial assistance from their sponsors.

People in both these categories are eligible for permanent residency and medicare (RAMQ) on arrival in Canada. The Interim Federal Health Program covers some kinds of treatment not covered by medicare (such as some dental care, eye examinations and physical therapy).

PRAIDA Referral Process (for Professionals)

The physical and well-being assessments are by appointment only.

Organizations that sponsor or assist refugees refer them to PRAIDA for these services. Please note that other resources, like hospitals, must be used in emergencies.