Julie Roy believes that integrating healthcare services is of crucial importance in the development of an efficient and more accessible continuum of care. This objective is the focus of her attention on the Board of Directors of CIUSSS West-Central Montreal, as well as her work with a regional committee that represents pharmacists and aims to harmonize pharmaceutical services across the healthcare network.
Ms. Roy, a pharmacist at the Jewish General Hospital since 2004, sees her role on the board as helping to ensure the integration of pharmaceutical care, no matter a person may be in the healthcare system. “The bottom line is to comprehend the pharmaceutical needs of the community and integrate them wherever the patient is,” she explains.
The regional committee representing pharmacists is implementing measures to ensure that no matter what type of facility users may need—as patients admitted to hospital, clients of home-care services, or residents in long-term care—their medical files follows them.
Ms. Roy says this cohesive approach can help to empower patients. “When all medical professionals are aligned in their message, patients can take charge of their health care and are better able to deal with what can sometimes be an overwhelming situation.”